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FAQs





  Zero Rated VAT

VAT is a tax that you pay as a consumer when you purchase services or goods in the European Union. The standard rate for VAT in the UK is 17.5%. People with disabilities may not have to pay this tax when purchasing mobility products for personal & domestic use.
The law states that an individual must be "chronically sick or disabled" to qualify for zero rating. To make things simple when you place an order with mobilityshopuk.com we just require you to complete the declaration form at the check-out.
When you make the VAT zero rating declaration it is protected under data protection legislation, and it is unlikely that you would be required to prove your disability to any third party.
 
If you are an individual and would like to check the VAT regulations, details can be found at HM Customs and Excise, Notice 701/7, Supplies to handicapped people. If you are a charity making goods available to a disabled person, details of the regulations can be found at HM Customs and Excise, Notice 701/7, Supplies to charities.